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Home > Help/FAQ > Can I use my own shipping account?




Can I use my own shipping account?
 
last updated:10-28-2011
 No, we are now required to provide more than just your account number to process a shipment. While we realize the shipping companies have their customers best interests in mind, it has made the process too time consuming and difficult.
 

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Items in stock ordered by 2:00 PM EST generally ship that same day (Mon-Fri) except for weekends & holidays (excluding USPS orders). Orders placed after 2:00 PM EST will ship the next business day (which excludes weekends and holidays). There is NO SATURDAY DELIVERY available for internet orders. For transit times, item availability and Saturday delivery please fill out our contact form or call 888-867-1139. FenceMax.com, Inc. does not guarantee any transit times. For information on office closures please check the scrolling message at the top of the screen (you must have javascript enabled) or in the footer at the bottom of the page. ALL returned merchandise is subject to a 15% ($5 min) restocking fee. Returns must be in their original unopened packages. Please review our full RETURN POLICY. All prices are U.S. dollars. Any duties, import fees, brokerage fees, taxes and/or currency exchange charges are to be paid by the recipient (buyer). All shipments are FOB Shipping Point, aka FCA (mainly Hartly, DE 19953 USA). By using this site you are also bound to our Terms & Conditions and our Privacy Policy.
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