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Home > Help/FAQ > Do you ship internationally?




Do you ship internationally?
 
last updated:06-21-2007
 Currently the only country outside the United States, and it's territories, that we ship to is Canada. If you live in Canada and want to place an order, realize that we ONLY ship via UPS to your country, NO EXCEPTIONS. We also will not ship to you using your account number ( more details ). Transit times will vary and depend heavily on time in customs. FenceMax.com does not guarantee any transit times. All prices are in U.S. dollars. Any duties, import fees, brokerage fees, taxes and/or currency exchange charges are to be paid by the recipient (buyer ... that's you). Most of these fees will be collected upon delivery so be prepared to hand UPS a check. All shipments are FOB Shipping Point, aka FCA (mainly Dover, Delaware 19901 USA). Due to possible credit card fraud, additional information may be required prior to shipping an order. Additional information may include a copy of a photo id with an address that matches the shipping/billing address provided with the order and a copy of the front and back of your credit card. At the discretion of FenceMax, we reserve the right to refuse any order. Click here for orders inside the U.S..


OTHER COUNTRIES

We do not have any knowledge of dealers in your country. You can place an order with us as long as it is being shipped to a US address. This can be a freight forwarder. One we have used in the past is Shipito.com . You must first set up an account with them before ordering.
 

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Items in stock ordered by 2:00 PM EST generally ship that same day (Mon-Fri) except for weekends & holidays (excluding USPS orders). Orders placed after 2:00 PM EST will ship the next business day (which excludes weekends and holidays). There is NO SATURDAY DELIVERY available for internet orders. For transit times, item availability and Saturday delivery please fill out our contact form or call 888-867-1139. FenceMax.com, Inc. does not guarantee any transit times. For information on office closures please check the scrolling message at the top of the screen (you must have javascript enabled) or in the footer at the bottom of the page. ALL returned merchandise is subject to a 15% ($5 min) restocking fee. Returns must be in their original unopened packages. Please review our full RETURN POLICY. All prices are U.S. dollars. Any duties, import fees, brokerage fees, taxes and/or currency exchange charges are to be paid by the recipient (buyer). All shipments are FOB Shipping Point, aka FCA (mainly Hartly, DE 19953 USA). By using this site you are also bound to our Terms & Conditions and our Privacy Policy.
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